Terms of Service

By creating an account, accessing, or using any part of the Anchora platform - including its web application, APIs, or related services - you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you and Anchora Technologies Ltd. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

Anchora is a digital record-keeping platform that allows users to document their financial and physical assets - such as bank accounts, cryptocurrency wallets, pension accounts, property, and similar records - and to designate a trusted contact who will be guided through a staged, inactivity-triggered discovery process to locate and access those assets.

• You must be at least 18 years of age to create an account and use the Service.
• You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You must notify us immediately at support@anchora.com.ng if you suspect any unauthorised use of your account.
• Anchora reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

The vault allows you to store structured records documenting your financial and physical assets. By adding records to your vault, you represent and warrant that:

• You are the lawful owner or authorised holder of the accounts referenced in each vault record.
• The information you provide is accurate and up to date. You are solely responsible for keeping vault records current.
• You understand that outdated or incorrect information may result in your trusted contact being unable to locate or access the referenced accounts. Anchora accepts no liability for such outcomes.

All vault records are encrypted at rest using AES-256 encryption, with encryption keys managed and rotated securely, separately from the data itself. Anchora staff do not have access to the plaintext contents of your vault.

You may designate one Trusted Contact - the individual who will be guided through discovery of your vault records upon a confirmed inactivity trigger.

• You are responsible for obtaining consent from any individual you designate as your trusted contact before adding them to the platform.
• Anchora will send email communications to your trusted contact in connection with the release workflow. By designating them, you consent to us contacting them on your behalf.
• You may replace or remove your trusted contact at any time while your account is active.
• Anchora is not responsible for verifying the identity of the individual you designate or for any outcomes arising from an incorrect or contested designation.

Anchora monitors account activity to determine whether an inactivity trigger should be initiated. The process works as follows:

1. If no account activity is detected within your configured inactivity window, Anchora will send you a warning notification asking you to log in.
2. Continued inactivity after escalating warning notifications progresses the release through defined stages.
3. A final identity verification step is required before any vault records are released to your trusted contact.

You are responsible for maintaining regular account activity and for ensuring your registered email address and contact information remain current. Anchora is not liable for an unintended release resulting from prolonged inactivity or your failure to respond to warning notifications.

Anchora offers both free and paid subscription plans. By subscribing to a paid plan, you agree to the following:

• Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on the plan selected).
• Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
• You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused time.
• Anchora reserves the right to change pricing with at least 30 days' notice. Continued use after the effective date of a price change constitutes acceptance of the new pricing.
• All fees are exclusive of applicable taxes, which are your responsibility.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Store records for accounts you do not own or are not authorised to access.
• Attempt to circumvent, disable, or interfere with any security features of the platform.
• Use automated scripts, bots, or scrapers to access the Service.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Use the Service to facilitate fraud, money laundering, or any other financial crime.

Violation of these prohibitions may result in immediate account termination and may be reported to relevant authorities.

The Anchora platform, including its software, design, trademarks, and content, is the exclusive property of Anchora Technologies Ltd and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use Anchora trademarks, logos, or branding without our prior written consent.

You retain ownership of all data and records you upload to your vault. By using the Service, you grant Anchora a limited, non-exclusive licence to process and store your data solely to provide the Service.

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANCHORA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:

• Loss of funds resulting from inaccurate vault records.
• Unauthorised access to accounts by an incorrectly designated trusted contact.
• Failure of a release workflow due to outdated trusted contact information.
• Any action or inaction by third-party financial institutions.

In no event shall Anchora's aggregate liability exceed the total fees paid by you in the twelve months preceding the event giving rise to the claim.

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

Anchora reserves the right to modify these Terms at any time. We will provide at least 30 days’ notice of material changes by email or via a prominent notice on our website. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.

If you have any questions about these Terms, please contact us: